Customized Dental Virtual Assistant Solutions for Solo Practitioners, Multi - location Dental Group Practices and DSOs
We help practices thrive with our customized virtual assistant services. Our Dental-Trained, HIPAA-Certified virtual assistants provide administrative support tailored to your unique needs and structure. We offer flexible and scalable expertise that grows and adapts as your practice evolves.
Schedule your FREE assessment today to explore how a dedicated virtual partner can help take your practice to new heights.
Unlock Your Growth Potential with Our Dedicated Dental Virtual Assistant Services
We bring over 27 Years of Dental Industry expertise to help practices streamline operations, optimize efficiency and boost productivity so they achieve their business goals with less stress and more success. Our team of highly trained dental virtual assistants save up your time to maximize performance and patient satisfaction.
Let us handle your administrative workload so you focus on what you do best – providing exceptional patient care.
Reliable Dental Virtual Support for All Your Office Needs
Whether it's managing appointments, handling patient communication, or implementing digital systems
We’ve Got You Covered!
Existing Patients Eligibility Verification
Check insurance eligibility and update records for all existing patients.
Appointment Scheduling, Confirmations & Reminders
Schedule, confirm, and send appointment reminders to patients.
Overdue Treatment Appointments
Contact patients with overdue treatment appointments.
Overdue Hygiene Appointments
Contact patients with overdue preventative hygiene appointments.
Communication Tools for Task Management
Work with software for staff communication, patient communication and task delegation.
Treatment Plans Scheduling
Schedule follow-up appointments to complete treatment plans.
New Patients Follow-up
Follow up with new patients to schedule initial appointments.
Inbound Call Management
Route and manage all incoming patient calls.
Canceled Appointments and Open Time Slot Scheduling
Reschedule canceled appointments and fill open time slots.
Calculating Copayments
Determine the exact patient portion amount for each planned service based on the contract with the insurance provider.
Insurance Breakdown
Review patient’s coverage for a specific dental procedure. It includes copayments, the covered portion, deductibles, any limitations or exclusions.
We Care for Your Practice so You Care for Your Patients
Our Dental Trained Virtual Assistants understand dental terminology and procedures and can efficiently handle the administrative workflow of your dental office.
Our HIPAA Certified Dental Virtual Assistance meets compliance standards providing you peace of mind that your practice’s tasks are in secure and reliable hands.
Our VAs are proficient with popular dental practice management software such as Dentrix and are experienced in best practices for patient care and service.
We provide customized support based on each client’s unique needs. The systems, forms, protocols and team training is configured specifically around the requirements of your practice.
Meet Our Clients
As a new dentist, it was important for me to find a virtual assistant I could trust completely. Nova Adept has been a fantastic partner, especially as I focus on building my client base. Their virtual assistant allowed me to run a smooth front office operation so I can concentrate on providing top-notch patient care.
Dr. Ryan P.
Nova Adept’s assistants have streamlined our entire office workflow. Appointments are booked seamlessly, insurance is verified upfront, and payments are processed quickly. It gives me peace of mind knowing our administrative tasks are in such capable hands. I highly recommend Nova Adept for any practice looking to work smarter, not harder.
Dr. Lisa C.
Working with Nova Adept has made my practice so much more efficient. Their virtual assistants handle all my scheduling, and follow up calls so I can focus on patient care. The level of service has been outstanding.
Dr. Sarah W.
Expand Seamlessly, Optimize Efficiency, and Boost Profitability
Stress Free Front Desk
Increased Efficiency & Productivity
Our dental virtual assistants can schedule appointments, handle patient communication, and file insurance claims to efficiently manage your workflow for higher productivity and more revenue.
Streamlined Patient Communication & Responsiveness
Our team is dedicated to providing excellent patient care for your practice through friendly greetings, quick response to inquiries and efficient check-in/out.
Reduced Overheads
You can reduce your operational expenses compared to hiring an in-house staff member by leveraging our cost-effective virtual assistant services. We provide the necessary technology and software, eliminating the need for your practice to invest in additional equipment.