Dental Virtual Administrative Support for What Slows Your Team Down
We power the operations and functions of dental practices, not just the backend work.
Nova Adept provides dental-trained virtual assistants who help practices stay organized, responsive, and efficient.
From scheduling and insurance verification to patient follow-up and front-desk support, we help reduce administrative workload so your in-house team stays focused on patient care.
When Your Front Desk Is Overloaded, Patient Experience Matters
Missed calls, delayed insurance verification, overdue follow-ups, and schedule gaps don’t just slow your practice down-they can cause long-term reputational damage.
Our dental-trained virtual assistants keep your operations running smoothly by supporting scheduling, patient communication, insurance workflows, and day-to-day administrative tasks so nothing slips through the cracks.
The goal is simple: reduce pressure on your in-house team, improve responsiveness, protect your patient experience, and keep your practice running efficiently-without adding unnecessary overhead.
Reliable Dental Virtual Support for All Your Office Needs
Whether it's managing appointments, handling patient communication, or implementing digital systems
We’ve Got You Covered!
Existing Patients Eligibility Verification
Check insurance eligibility and update records for all existing patients.
Appointment Scheduling, Confirmations & Reminders
Schedule, confirm, and send appointment reminders to patients.
Overdue Treatment Appointments
Contact patients with overdue treatment appointments.
Overdue Hygiene Appointments
Contact patients with overdue preventative hygiene appointments.
Communication Tools for Task Management
Work with software for staff communication, patient communication and task delegation.
Treatment Plans Scheduling
Schedule follow-up appointments to complete treatment plans.
New Patients Follow-up
Follow up with new patients to schedule initial appointments.
Inbound Call Management
Route and manage all incoming patient calls.
Canceled Appointments and Open Time Slot Scheduling
Reschedule canceled appointments and fill open time slots.
Calculating Copayments
Determine the exact patient portion amount for each planned service based on the contract with the insurance provider.
Insurance Breakdown
Review patient’s coverage for a specific dental procedure. It includes copayments, the covered portion, deductibles, any limitations or exclusions.
We Care for Your Practice so You Care for Your Patients
Our Dental Trained Virtual Assistants understand dental terminology and procedures and can efficiently handle the administrative workflow of your dental office.
Our HIPAA Certified Dental Virtual Assistance meets compliance standards providing you peace of mind that your practice’s tasks are in secure and reliable hands.
Our VAs are proficient with popular dental practice management software such as Dentrix and are experienced in best practices for patient care and service.
We provide customized support based on each client’s unique needs. The systems, forms, protocols and team training is configured specifically around the requirements of your practice.
Meet Our Clients
Support That Scales With Your Practice
Whether you are managing one practice or multiple locations, Nova Adept offers support designed to fit your workflow, staffing needs, and operational demands.
Solo Practices
Support for scheduling, patient communication, insurance verification, and follow-up that helps small teams stay organized without feeling overwhelmed.
Multi-Location Practices
More consistent administrative support across locations, with help for scheduling, communication, insurance tasks, and front-desk coordination.
DSOs
Scalable virtual assistant support for higher workflow volume, stronger coordination, and more consistent front-office operations across multiple offices.
Have Questions?
We can Help!
Ready to Reduce Front-Desk Stress and Strengthen Your Daily Operations?