Dental Virtual Administrative Support for What Slows Your Team Down
We power the operations and functions of dental practices, not just the backend work.
Nova Adept provides dental-trained virtual assistants who help practices stay organized, responsive, and efficient.
From scheduling and insurance verification to patient follow-up and front-desk support, we help reduce administrative workload so your in-house team stays focused on patient care.
When Your Front Desk Is Overloaded, Patient Experience Matters
Missed calls, delayed insurance verification, overdue follow-ups, and schedule gaps don’t just slow your practice down-they can cause long-term reputational damage.
Our dental-trained virtual assistants keep your operations running smoothly by supporting scheduling, patient communication, insurance workflows, and day-to-day administrative tasks so nothing slips through the cracks.
The goal is simple: reduce pressure on your in-house team, improve responsiveness, protect your patient experience, and keep your practice running efficiently-without adding unnecessary overhead.
Reliable Dental Virtual Support for All Your Office Needs
Whether it's managing appointments, handling patient communication, or implementing digital systems
We’ve Got You Covered!
Existing Patients Eligibility Verification
Check insurance eligibility and update records for all existing patients.
Appointment Scheduling, Confirmations & Reminders
Schedule, confirm, and send appointment reminders to patients.
Overdue Treatment Appointments
Contact patients with overdue treatment appointments.
Overdue Hygiene Appointments
Contact patients with overdue preventative hygiene appointments.
Communication Tools for Task Management
Work with software for staff communication, patient communication and task delegation.
Treatment Plans Scheduling
Schedule follow-up appointments to complete treatment plans.
New Patients Follow-up
Follow up with new patients to schedule initial appointments.
Inbound Call Management
Route and manage all incoming patient calls.
Canceled Appointments and Open Time Slot Scheduling
Reschedule canceled appointments and fill open time slots.
Calculating Copayments
Determine the exact patient portion amount for each planned service based on the contract with the insurance provider.
Insurance Breakdown
Review patient’s coverage for a specific dental procedure. It includes copayments, the covered portion, deductibles, any limitations or exclusions.
We Care for Your Practice so You Care for Your Patients
Our Dental Trained Virtual Assistants understand dental terminology and procedures and can efficiently handle the administrative workflow of your dental office.
Our HIPAA Certified Dental Virtual Assistance meets compliance standards providing you peace of mind that your practice’s tasks are in secure and reliable hands.
Our VAs are proficient with popular dental practice management software such as Dentrix and are experienced in best practices for patient care and service.
We provide customized support based on each client’s unique needs. The systems, forms, protocols and team training is configured specifically around the requirements of your practice.
Meet Our Clients
Expand Seamlessly, Optimize Efficiency, and Boost Profitability
Hire your virtual employee at a fraction of the cost—scalable, efficient support without the overhead.
Stress Free Front Desk
Let our team take care of your front desk admin so you can focus on patient care. We can manage all the behind-the-scenes tasks that are essential but time consuming for any dental practice.
Increased Efficiency & Productivity
Our dental virtual assistants can schedule appointments, handle patient communication, and file insurance claims to efficiently manage your workflow for higher productivity and more revenue.
Streamlined Patient Communication & Responsiveness
Our team is dedicated to providing excellent patient care for your practice through friendly greetings, quick response to inquiries and efficient check-in/out.
Reduced Overheads
You can cut operational expenses by using our cost-effective virtual assistant services. We provide the technology and software, so your practice avoids extra equipment costs
Have Questions?
We can Help!
Reliable Virtual Support with the Dedication Your Practice Deserves