Got Questions? We've the answers
How can your Dental Virtual Assistant company benefit my practice?
A dental virtual assistant company can benefit your practice in several ways:
- Time and Staff Savings: A virtual assistant can handle administrative tasks like scheduling, verifications, and data entry, freeing up your time and staff’s time to focus on patient care.
- Reduced Overhead Costs: Hiring a virtual assistant is often more cost-effective than adding an in-house employee, as you avoid the expenses associated with payroll, benefits, and office space.
- Improved Patient Experience: Virtual assistants can provide better communication, appointment management, and a friendly first impression, enhancing the overall patient experience.
- Increased Profitability: By saving time, improving collections, and boosting patient satisfaction, a virtual assistant can contribute to the financial success of your practice.
Overall, a dental virtual assistant company can add valuable support to your practice by streamlining operations, improving patient experience, and positively impacting your bottom line.
Is my information secure with your dental virtual assistant?
Yes, maintaining patient privacy and security is our top priority. Our virtual assistants are trained in HIPAA regulations to ensure strict compliance and can efficiently and securely manage your patient records.
How are your services different from other providers?
We specialize in dental.Our virtual assistants undergo extensive HIPAA training to ensure patient privacy and compliance with healthcare regulations. We provide custom virtual support specific to the needs of every practice.
How long is your process, from start to finish?
For Full Time Virtual Assistants, the onboarding is completed within 1 week. We’ll schedule an introductory call, assess your needs, select and train the perfect VA for your practice and ensure a smooth transition. You’ll have full support from our dedicated client success team.
What kind of tasks can your VA handle?
Our Virtual Assistants can assist you based on your needs and can handle administrative tasks such as, answering phones, scheduling appointments, insurance verification, record keeping and much more.
How will I communicate with my Virtual Assistant?
We provide an online chat portal for instant messaging/chat capabilities for real-time collaboration. Your VA is also accessible via phone and email.
Will you give me a replacement if I don’t like my VA?
Absolutely. We want you to be completely satisfied. If for any reason you’re not a good fit with your first VA, we’ll replace them at no additional cost to you.
Can I scale up and down or cancel services easily?
Yes, we offer flexibility. You can adjust the number of hours or tasks as needed. And you can cancel with 30 days notice if you decide to bring the tasks in-house. We aim to grow with your practice through exceptional personalized service.