As operational costs continue to rise and pressure mounts to improve revenue, dental groups and DSOs need strategic solutions to efficiently manage their growing portfolios. Business process outsourcing (BPO) provides a way for organizations to scale operations and maximize profits across locations.
Standardizing Processes Across Locations
With each new acquisition comes integrating varying practices, systems and staff. BPO allows for the implementation of consistent processes across insurance, billing, collections and more. Standardization drives efficiencies throughout the network.
Centralizing Administrative Functions
Managing support tasks locally is challenging with duplicated resources. BPO centralizes functions like credentialing, HR, accounting and IT management – reducing costs and increasing control.
Complex Insurance Regulations
Insurance verification and reimbursement processes have become highly complex with frequent policy changes. Maintaining compliance requires dedicated staff and training. Outsourcing to experts ensures compliance and maximizes reimbursements.
Freeing Up Time for Patient Care
Dentists and hygienists spend significant time on administrative work like billing, scheduling and insurance that takes away from patient care. A 2022 survey found the average dental practice loses 2-4 hours per week to non-clinical tasks. BPO alleviates this burden, allowing a focus on revenue-generating activities.
Ensuring Compliance as Regulations Evolve
Keeping up with changing compliance and regulations is difficult when overseeing numerous offices. BPO specialists proactively monitor this on behalf of dental groups to mitigate risks.
Leading practices are realizing savings in operational costs and higher revenues through strategic BPO support functions. By outsourcing administrative functions, leading dental groups are slashing operational costs by 20-30% and increasing revenues 10-15% – allowing resources to focus on acquisitions and growth.
Nova Adept provides customized virtual support to help practices grow and scale profitability. Schedule a FREE consultation today to discover the transformational impact of a BPO on your business.